Opptima by clickpanda Group
Omnichannel messaging: Email, SMS, and WhatsApp in one place.

Every interaction creating value, without you having to be there.

Email campaign promoting a trip to Greece
Inbox
12:00 PM

PROMO: Travel to Greece with 15%...

Customer support conversation on WhatsApp

Hi, I wanted to confirm if the course includes a certificate at the end02:06 AM

02:06 AM

Yes, it's included. Want me to book you a spot this month? 02:06 AM

02:06 AM
Medical appointment confirmation note

Dear customer, your appointment has been confirmed for...

Opptima makes sure every message connects and does its job: a promo seen, an appointment confirmed, a question resolved, a new sale.

Dedicated IPs
Personalized service

Trusted by

Finandina
Kocomo
Trego
Docudigital
Cupperlab

If one channel doesn't get a response, the next one takes over

Email campaign first
Mail
Search
☀️ Summer collection has arrived
Your Business<contact@yourbusiness.com>
to me
11:32 AM

Hi there! Our summer collection just dropped and favorite pieces are already selling fast.

Light fabrics, bold colors, outfits for every plan. Shop today and get 20% off plus free shipping on your first order.

Photos of the summer collection

Opptima 360 connects Email, SMS and WhatsApp so every message follows the order you define: Email campaign first, WhatsApp message two hours later if it wasn't opened, SMS last. Your message never depends on just one channel.

You set the rules, Opptima 360 makes sure they're followed every time.

Hi, can I pay now before I forget?

02:06 AM

Hi Andrea! Of course. You have an outstanding balance of $450,000. Here's your secure payment link: pagos.empresa.com/andrea-1234 The link is active right now and expires in 24 hours.

02:06 AM

Done, I just paid

02:09 AM

Perfect! We've confirmed your payment of $450. You'll get the receipt in your email in a few minutes. Thanks for your payment, Andrea.

02:10 AM

Great, thanks so much for the help at this hour 😅

02:11 AM

Happy to help, Andrea! We're here whenever you need us. Have a good night 🌙

02:11 AM

AI agents that do the work, not just answer.

It's not a bot that answers questions. These are agents that run complete processes on WhatsApp, with the tools you connect to them.

Customer support

Resolves frequent questions, checks order status and books appointments without going through your team.

Sales

Qualifies the lead, handles objections and guides them all the way to a payment link.

Cart recovery

Picks the conversation back up with whoever didn't finish checking out, over WhatsApp and email.

Collections

Sends reminders, negotiates the payment agreement and confirms once the customer has paid.

And when the conversation needs it, handing off to someone on your team is up to you.

A channel for every moment: email, Email API, SMS, and WhatsApp.

Not every message serves the same purpose, and Opptima routes each one accordingly. Email marketing campaigns, automated notifications via Email API, SMS, and WhatsApp campaigns and conversations: all from the same platform.

*Some regions restrict the times when commercial or collection SMS messages can be sent. These restrictions vary depending on local regulations.

Opptima deliverability monitoring dashboard

Get your message to the inbox, not to spam.

98% of the messages sent through Opptima arrive on the first attempt. We review every send before it goes out, protect your domain's reputation with SPF, DKIM and DMARC setup and monitoring, and track delivery with the top providers.

Learn more

Real results, not generic promises.

Customers who moved to Opptima report these improvements over their previous provider

up to40%more effectiveness in email campaigns
up to2xmore opens
up to70%more clicks

Built for real-world operations

Agent handling a collections case in Opptima

Collections

Reminders that adapt to whether the customer paid, opened the message, or ignored it.

See more
Financial sector professional using Opptima

Financial

Critical notifications and OTPs delivered in seconds, with auditable send-and-delivery records for every message.

See more
Healthcare professional reviewing lab results

Health

Cascading appointment reminders (72h, 24h, 2h) that reduce no-shows, plus secure delivery of lab results.

See more
Retail team managing orders and shipments

Retail

Real-time order and shipping notifications, coordinated across channels.

See more

Frequently asked questions

Opptima is a Colombian mass-communication platform with multichannel automation and AI, used by companies across Latin America. It lets you send email marketing campaigns, notifications via Email API, SMS and WhatsApp messages, and set up 360 Flows that connect those channels based on your customers' behavior.

Let's talk about bringing that peace of mind to your business.

Tell us about your channels and goals. We'll show you how Opptima makes sure every message gets delivered.

Plan of interest *

By submitting this form, you agree that Opptima may process your data to respond to you.