Opptima by clickpanda Group

Automate Your
Collections and
Recover Past-Due Receivables

With an automated omnichannel communication strategy, increase portfolio recovery by up to 87%. Integrate email, SMS and WhatsApp to reach your customers at the right moment with the right message.

Average Recovery Rate

87%

In the first 30 days

Based on data from 200+ companies

Why is Email Marketing Crucial for Collections?

Email marketing for collections is far more effective than other methods when done right. Unlike phone calls and physical letters, email lets you personalize individual messages and automate follow-ups. This personalization improves the odds that the debtor responds positively. It also costs much less than physical mail and is easier to track. Customers who receive well-executed collection emails are 40% more likely to resolve their past-due balance than those reached through traditional methods.

Proven benefits

  • Email campaigns have an open rate of 25–35%
  • Automated reminders reduce delinquency by 40%
  • Cost per recovery is 5 times lower than traditional methods
  • Automation allows you to scale without growing your collections team
Business woman in executive environment

Benefits of Email Marketing for Collections

Effective

Increased Conversion Rate

Email campaigns for collections achieve superior conversion rates. Automation and personalization increase recovery by 40% compared to manual methods.

Technical

Guaranteed Inbox Delivery

Dedicated infrastructure with IPs warmed specifically for collection communications. We guarantee inbox delivery — not spam — with rates above 98%.

Savings

70% Cost Reduction

Reduce operational costs by 70% compared to calls and physical letters. Automation eliminates repetitive manual work from your collections team.

Is your collections team still chasing debtors manually?

Companies that automate collections with Opptima recover up to 87% of their overdue portfolio in 30 days — without growing the team or changing their current process. Request a demo and we'll show you with data from your industry.

Request a free demo

Calculate your ideal plan

Adjust the volume according to your sending needs

10,000499,999+
Recommended
$118.99/ mo
  • Dedicated IP for collections
  • 24/7 technical support
  • Assigned Email Specialist
  • Advanced segmentation
Choose Opptima

*Prices in USD. Monthly billing. Does not include VAT.

Need a tailored solution?

If your sending requirements exceed our standard packages or you have specific technical needs, we design an exclusive architecture and pricing plan for your operation.

Contact Enterprise Sales

Plans designed for your portfolio volume

Choose the plan that drives your recovery

From small portfolios to large enterprise volumes. All plans include a dedicated Email Specialist, IPs warmed for collections and specialized technical support.

  • No commitment — cancel whenever you want
  • Email Specialist included in all plans
  • Dedicated IPs for collection communications
  • Technical support specialized in regulatory compliance for your market

Measurable Results from Collections Automation

Real metrics from companies that implemented Opptima in their collections processes

Key Features

A platform designed to maximize your portfolio recovery with cutting-edge technology

AI

Intelligent Automation

Automated email sequences that adapt to debtor behavior: opens, clicks, partial payments.

Advanced

Advanced Segmentation

Segment your portfolio by amount, days in arrears, type of debt and preferred channel to maximize recovery.

Secure

Maximum Deliverability

Dedicated IPs warmed specifically for collections. Pre-Send Compliance verifies each email before sending.

Analytics

Real-Time Analytics

Real-time dashboard with open rates, clicks, bounces and recoveries attributed by campaign.

Opptima allowed us to automate 80% of our collections process. The recovery rate improved by 35% in the first quarter.
JH

Juan Hernández

Collections Director, Financiera del Norte

Inbox delivery made the difference. Our customers now receive and open payment reminders.
RS

Rachel Sinclair

Portfolio Manager, Regional Bank

The ROI was evident from the second month. We reduced operational costs by 65% and significantly increased recovery.
MW

Marcus Whitfield

CFO, National Collections Group

4K
Active clients
$23M+
Value recovered (USD)
23+
Countries of operation

Ready to Increase Your Recovery Rate?

  • Setup in under 24 hours
  • Email Specialist included
  • Cancel at any time

General Questions

Opptima lets you create automated sequences of personalized emails for each stage of collections: pre-due reminder, due notification, post-due follow-up and payment agreement offer.

It depends on the contracted plan. From 50,000 up to 1,000,000 emails sent monthly. All plans include dedicated IPs and automatic warmup to guarantee deliverability from your very first campaign.

Yes. Opptima lets you import your portfolio with custom fields (days in arrears, amount, type of debt, preferred channel) and create dynamic segments to send the right message based on each debtor's arrears stage.

Pre-Send Compliance automatically verifies the validity of each email before sending. Hard bounces are automatically excluded from future campaigns and you receive a detailed report with the status of each contact.

In under 24 hours. Your Email Specialist will configure SPF, DKIM and DMARC for your domain, import your portfolio and set up your first collection sequences. You can send your first campaign the same day.